For the Monckton siblings, small business has been at the core of their family since before some of them were old enough to work. Connie, Doug and Pam were first exposed to the homebuilding industry through their father, who worked for the same local family-owned business for 40+ years. “We all grew up to appreciate that company’s generosity,” Doug recalls. “Whenever our community needed help, our father’s company was there to lend a hand. We always admired that.”
As the trio of siblings grew up and started their own families, it was only a matter of time before they came together to open a business, Texas Bright Ideas. With their combined experiences in homebuilding, Doug and Connie purchased a small lighting showroom in Harker Heights, Texas in 1999. The business, which started off with just three employees, grew so quickly that they built a new store in Harker Heights in 2002. When Pam joined the partnership in 2005, the family opened a second location in Georgetown, Texas.
The family always figured that homeowners, builders, decorators and business owners would choose a local shop, where everyone is certified by the American Lighting Association, over their national competitors. Lighting is too complicated and too important to choose by guesswork or to buy without a chance to actually see the light in person. When you visit a locally owned lighting shop, you can trust that your project will be handled by someone who is knowledgeable of the latest fashions, colors, trends and products. That trust is what keeps customers coming back again and again. “I think people demand all the obvious: quality products and great service, but I believe consumers desire long term relationships and people they can trust,” says Doug. “I think independents around the country place their focus more on these ideas than just the almighty dollar. We certainly do!”
The Moncktons joined Independent We Stand as Premium Members because they “feel strongly about supporting local business,” said Doug. “Not just because we are one, but because we want to be part of a long term success story, a community we can be proud of, one our kids can be proud of.” For that reason, they try to do as much business as possible in their community. Whether it’s banking locally at Union State Bank, or purchasing building materials at Heights Lumber & Supply, the Moncktons are “simply supporting the same folks that support us!”
In addition to wanting their money to stay in the community, the family also appreciates the uniqueness of small business and the experience of walking into a store where everyone knows your name and asks about your family. These are the businesses, like their father’s, that contribute to the local church, charities, and the city they live in. Now that they own their own business, Doug, Connie, Pam, and their families are able to support charities like Habitat for Humanity, Communities in Schools and Autism Speaks, and join movements like Independent We Stand.