Merchant Success Story: Hometown Hardware – “Contributing Just That Little Bit More Makes a Big Difference”

Merchant Success Story: Hometown Hardware – “Contributing Just That Little Bit More Makes a Big Difference”

When Frank Bonds purchased an old hardware store in Flora, Miss., he bought it with the intention of using the building for his construction company. After remodeling the building, Frank and his family saw a huge reaction from the community, asking if they planned on reopening the old hardware store. It became evident that with all the small contractors in the area, there was a need for a local hardware store. The Bonds family saw this as a perfect opportunity to contribute to their community and on April 4, 2009, Hometown Hardware was born.

Lisa Bonds left her career as a nurse practitioner to run the family business. Her daughter, Maggie Bonds, decided to work full-time at her mother’s store since there is no one she trusts or looks up to more as a professional than her mom.  “I hope to learn the ins and outs of owning and running a store like Hometown Hardware, and eventually venture out to start my own business like my mother,” said Maggie.

Hometown Hardware truly cares about its community. Lisa Bonds is a member of the Flora Area Chamber of Commerce. She uses her business to benefit the community at every opportunity by helping the local schools, charities, and churches in every way she can. She tries never to turn down ANYONE who walks through the doors of Hometown Hardware asking for a little help for any kind of benefit or fundraiser.

One of the events Hometown Hardware puts on for charity each year is called “The Big Big Garage Sale,” where anyone can set up a booth and sell their goods. All the money raised from the booths is matched by Hometown Hardware and donated to the Flora Police and Fire Departments.

Hometown Hardware also sponsors a player of the week program through their local high school football team. Each week during football season, the store celebrates an exceptional athlete by giving them recognition on the store’s reader board. Most importantly, the store lets each player select a charity of his choice and Hometown Hardware makes a donation to that charity in his name. Lisa states, “With this program, we are hoping to encourage young people to become philanthropic.”

The main focus of Hometown Hardware is customer service. Although they are limited in space compared to the big box stores, they will special order anything that’s not already in stock. They do everything in their power to help a customer who has a problem and see it through to some sort of solution that makes the customer happy.

When it comes to supporting other local businesses, Lisa and her family have it covered, from banking to pet groomers and everything in between. Whether they’re shopping for gifts at Gales Flower Bed or grabbing a bite to eat at the Blue Rooster, the Bonds family does their best to shop local whenever possible. They believe that “contributing just that little bit more makes a big difference.”

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Lisa and Maggie Bonds, Hometown Hardware

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