Posts Tagged "customer service"

Because True Love Can't Be Googled

Because True Love Can't Be Googled

As my calendar moves forward to February, and I begin thoughts of Valentine’s Day and how to show my love the depths of my devotion, roses often come to mind. Ah, the red rose. I see them everywhere: airport kiosks, grocery store bins, gas station counters and online ads. But wait, this purchase is for someone I LOVE. I want to express the most treasured of all human emotions…this can’t be bought at the same place I purchase tooth paste or regular unleaded, can it?

Celebrate Earth Day The Local Way

Celebrate Earth Day The Local Way

Buying local from independent businesses can make a positive environmental impact alongside the economic and social benefits. You can almost wrap it up in one word – transportation.

7 Ways to Keep Customers Coming Back to Your Small Business

7 Ways to Keep Customers Coming Back to Your Small Business

You worked hard putting together a marketing plan to spread the word about your small business — to drive customers to your door. The next task is to figure out how to get them to return again and again. In some businesses, you can predict a buying pattern.

Dealing with Negative Comments in Social Media

Dealing with Negative Comments in Social Media

You’ve succeeded in getting a social media strategy in place, you’re sharing amazing, relevant content – and then WHAM! Someone posts a negative comment, and you feel like all of the wind has been let out of your sails.

Resolutions That Worked for Small Biz

Resolutions That Worked for Small Biz

What are your plans for growing your business in the new year? When we posed this question in the past, you told us that you wanted to do things like expand your market reach, focus on getting more repeat customers, or introduce new products and services.

5 Ways Small Business Owners Can Mobilize Their Marketing

5 Ways Small Business Owners Can Mobilize Their Marketing

Today’s consumers are more mobile-dependent than ever before. In fact, according to Pew Internet, 91 percent of American adults own a cell phone, 56 percent own a smartphone and 35 percent of Americans over the age of 16 own a tablet.

This Year, Give the Gift of Local

This Year, Give the Gift of Local

With Thanksgiving abnormally late this year, stores and shoppers are itching to kick off the shorter-than-ever holiday shopping season on Black Friday. But with stores opening earlier and earlier, and lines winding through the aisles and out the door, where will you spend your valuable time and money this year?

Independent We Stand
Independent We Stand Independent We Stand