Posts Tagged "customer service"

Because True Love Can't Be Googled

Because True Love Can't Be Googled

As my calendar moves forward to February, and I begin thoughts of Valentine’s Day and how to show my love the depths of my devotion, roses often come to mind. Ah, the red rose. I see them everywhere: airport kiosks, grocery store bins, gas station counters and online ads. But wait, this purchase is for someone I LOVE. I want to express the most treasured of all human emotions…this can’t be bought at the same place I purchase tooth paste or regular unleaded, can it?

29 Jan, 2018
Celebrate Earth Day The Local Way

Celebrate Earth Day The Local Way

Buying local from independent businesses can make a positive environmental impact alongside the economic and social benefits. You can almost wrap it up in one word – transportation.

22 Apr, 2014
7 Ways to Keep Customers Coming Back to Your Small Business

7 Ways to Keep Customers Coming Back to Your Small Business

You worked hard putting together a marketing plan to spread the word about your small business — to drive customers to your door. The next task is to figure out how to get them to return again and again. In some businesses, you can predict a buying pattern.

4 Feb, 2014
Dealing with Negative Comments in Social Media

Dealing with Negative Comments in Social Media

You’ve succeeded in getting a social media strategy in place, you’re sharing amazing, relevant content – and then WHAM! Someone posts a negative comment, and you feel like all of the wind has been let out of your sails.

14 Jan, 2014
Resolutions That Worked for Small Biz

Resolutions That Worked for Small Biz

What are your plans for growing your business in the new year? When we posed this question in the past, you told us that you wanted to do things like expand your market reach, focus on getting more repeat customers, or introduce new products and services.

30 Dec, 2013
Want to Offer a Black Friday Deal?

Want to Offer a Black Friday Deal?

When small-shop retailer Tabitha Geise decided to participate in Black Friday in 2011, she wasn’t sure whether there would be a payoff.

26 Nov, 2013
Ghost Signs: The Legacy of Local Businesses

Ghost Signs: The Legacy of Local Businesses

In every American city, there are two kinds of small businesses: the ones that line the streets and fill the storefronts today, and the ones that live on from generations past.

11 Nov, 2013
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Independent We Stand
Independent We Stand Independent We Stand